Junior Systems Technician - Delta, BC

Job Description: 
  • Daily network maintenance duties as assigned by Network Administrator
  • Provide Level 1 support for all IT related incidents
  • Setting up of new users and manage existing users
  • Setting up new PCs, HP Thin Clients, Laptops and installing upgrades as required
  • Maintain and update IT inventory across all offices
  • Maintaining IP based devices (printers, phones, wireless, laptops, HP thin clients, PC, etc.)
  • Monitor network and server performance and backup
  • Install and support IT equipment related to LANs, WANs, network segments, internet, intranet systems
  • Monitor networks to ensure security and availability to specific users.
  • Evaluate and modify system’s performance
  • Provide end-user training and support
  • Ensure network connectivity throughout a company’s LAN/WAN infrastructure is on par with technical considerations
  • Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers
  • Maintain network servers such as file servers, VPN gateways, intrusion detection systems
  • Installation and maintenance of desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches
  • Authentication, communications and collaboration systems such as MS Office 365, MS Exchange Online, and MS Active Directory
  • Common application support, i.e.: Office 365, Outlook (desktop version), CargoWise, etc.
  • Diagnose mechanical, hardware, software, and systems failures using available resources
  • Determine most cost-effective repair/resolution to minimize downtime
  • Maintain systems inventory/assets record
  • Monitor server room and keep all equipment tidy and safe
  • Update systems documentation
  • Dash-cam support for the company trucks
  • MTA or MCSA Certification or equivalent
  • A+ or Network+ Certification
  • Citrix, Office 365, VMware and Hyper-V knowledge or experience
  • Servers, Thin Client, Laptop, Desktop, Laser printer, label printer, mobile phone, tablet, Dash-cam, Wireless router, etc

Apply: Send resume to hr@lei.ca