Customer Service Representative, Ocean Import

Overview: 

Join our team!! Locher Evers International, industry leading and highly regarded freight forwarder, is growing rapidly! LEI has an immediate opening in our Head Office at Annacis Island (Delta) for a full time Customer Service Representative, Far East Ocean Import Department.

We are seeking a new team member that enjoys a fast-paced environment and is reliable, hardworking, that also has great professional phone etiquette along with organizational skills. Your transportation industry experience is combined with a strong attention to detail make you excellent at what you do.

Job Description: 
  • Address customer issues and queries for assigned clients.
  • Coordinating with oversea agent re-cargo status inquiry, confirming rate and documentations
  • Keeping clients informed of cargo's status by coordinating with warehouse operations
  • May require to arrange door-to-door deliveries
  • Handling shipping documents and freight collections services
  • A direct liaison between our customers and warehouse staff.
Requirements: 
  • Strong customer service skills
  • experience in inventory control operations an asset
  • Excellent computer skills
  • Ability to prioritize and manage time
  • Decision making and problem solving skills
  • Attention to detail and accuracy
  • Team oriented
  • Time management
  • CIFFA certification is an asset

What we offer

  • Full-time, permanent position
  • Extended health, Dental, and Vision benefits
  • Monday to Friday 8 am to 4 pm, or 8:30 am – 4:30
  • A profit sharing company

If you match the requirements for this excellent career opportunity, and you’re interested in joining an amazing firm, this could be the job for you! APPLY NOW!

While we thank all those who apply for their time, only those who are short-listed will be contacted due to the high volume of resumes received.

Thank you for considering Locher Evers International in your job search.

Job Location: 
Delta BC

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While we thank all those who apply for their time, only those who are short-listed will be contacted due to the high volume of resumes received. Thank you for considering Locher Evers International in your job search.